METI compliance work,
clear for every team member.

An AI management system that automates screening, investigations, evidence management and audits in one place.

Know what to doSee what is missingFind the record
Pay Guardian product visual showing the dashboard, daily tasks, documents and evidence status
Product visual based on the dashboard

TRUSTED PARTNERS

Customer & Pilot Partner

Hana Card Payment is a payment company under Hana Financial Group, one of South Korea’s leading financial groups. As Pay Guardian’s first international customer, it supports product validation and service improvements through real-world use and feedback.

Draper Dragon

Partner

Draper Dragon is a Silicon Valley-based venture capital firm investing in startups globally. Through its partnership with Pay Guardian, it supports international companies entering the Japanese market with regulatory compliance and operational setup.

The everyday problem

Both providers and inspection teams are struggling.

Tasks and their records are scattered.
Both the team submitting evidence and the team checking it lose time.

01 / Payment provider

Unsure what to do each day.

  • Unclear which reviews and checks are required
  • Policies and evidence are spread across email and folders
  • Missing items surface only when an inspection is scheduled
02 / METI on-site inspection team

The files are there, but the trail is unclear.

  • Each provider submits files in a different format
  • Policies are hard to connect to reviews and approvals
  • Every gap triggers another request for documents
The shared causeTasks, documents and decisions are not linked.

Our description of inspection workload is our own assessment, not an official position of METI.

How Pay Guardian solves them

Open the screen. See the next task.

See the required work, missing files, review progress and decision records in Pay Guardian.

Illustration of an organized task checklistNext tasks are clear
01

Know the required work

See the checks required for merchant reviews and ongoing management.

Illustration of a document review that spots missing itemsSee gaps and versions
02

Spot missing items

See missing documents, open tasks and pending approvals together.

Illustration of a workflow from application to approvalShare review progress
03

Move reviews forward

See applications, required files and approvals in one view, along with periodic review deadlines and reminder schedules.

Illustration of audit records and protected evidenceTrace every decision
04

Find records quickly

Connect reviews, decisions, approvals and evidence for audits and inspections.

The process stays clear when staff change.Merchant reviews → Documents → Approvals → Internal audit
Explore the product screens

For each side of the inspection

The challenges—and what changes with Pay Guardian.

Make daily work easier and inspection records easier to present.

01 / Daily work and submissions

Payment providers

Current challenges

  • Unclear which reviews to perform or documents to submit
  • Too few staff know the required controls and policies
  • Documents are scattered and must be gathered before an inspection

With Pay Guardian

  • Follow on-screen steps for reviews and checks
  • See missing files, due dates and pending approvals in one list
  • Manage periodic review deadlines and reminder schedules together
  • Manage internal audit and inspection records together
02 / Inspection of a provider using Pay Guardian

METI on-site inspection team

Current challenges

  • Missing files and inconsistent formats lead to repeated requests
  • It is hard to trace whether work followed the policies
  • Reviews, approvals and remediation records are separate

When inspecting a provider using Pay Guardian

  • Providers can present documents and evidence together
  • Review, decision and approval history is easier to trace
  • Reduce back-and-forth over follow-up questions and files

We describe inspection-team challenges as our assessment of the review workload, not as an official METI position.

Product screen previews

See the workflow through the product screens.

Current Pay Guardian dashboard showing today’s tasks and overall status
Dashboard: see today’s tasks and the overall status.View larger ↗

Periodic review reminders

See when to follow up with non-responders.

Check each merchant’s review deadline and response status to plan the next reminder.

From 60 days before to overdue
Periodic review screen showing merchant response status and planned invitations, reminders and overdue follow-ups
Periodic reviews: deadlines, responses and reminder schedules in one view.View larger ↗
  1. 60 days beforeReview invitation
  2. 30 days beforeFirst reminder
  3. 14 days beforeSecond reminder
  4. On the due dateDeadline notice
  5. 7 days overdueOverdue follow-up

This screen manages planned delivery dates. Emails are currently sent manually by the review team.

Current new merchant review screen listing applicants, required documents and review status
Merchant screeningFrom application to decision
Current document management screen listing categories, required files, versions and status
DocumentsCheck missing items and versions
Current audit log screen listing dates, people and records for reviews and changes
Audit logsTrace actions and checks

English-label previews based on the current Pay Guardian interface. Company names, people, counts and activity records are synthetic demo data; the live interface may differ.

METI on-site inspection comparison

Spend less time preparing for and responding to inspections.

See how Pay Guardian reduces time spent finding materials, matching records and following up during an inspection.

Conventional processFind files → Match records → Ask staff
With Pay GuardianFind in one list → Trace the history → Present materials
What to checkConventional processWith Pay Guardian
Required documentsSearch folders and email to gather filesFind documents and evidence in one place
Missing itemsCheck each file before the inspectionSee missing files and open tasks in one list
Explaining the workMatch policies, review records and approvals separatelyTrace the review, decision and approval together
Additional requestsAsk staff again and resubmit materialsFind and present records already saved

This is an illustrative workflow comparison. Available materials depend on what each company has recorded and maintained.

One connected workspace

The tools your team uses every day.

01 / SCREENING

New merchant review

Move from intake through review and approval, keeping decisions and evidence.

02 / ONGOING

Ongoing reviews

See the last result and next due date for each merchant, and manage periodic and event-driven reviews.

03 / DOCUMENTS

Documents and revisions

Check missing files, policy versions, changes and approval status.

04 / AUDIT

Internal audits

Review operations against checklist items and record findings and follow-up actions.

05 / EVIDENCE

Records and evidence

Trace who checked what and when, together with related materials.

06 / RESPONSE

Complaints and remediation

Record intake, responses, further investigation and remedies, then hand over the history.

Built and operated by

Built by a team that knows
payment operations.

HANAPANA TECH combines acquirer operations and payment system development experience to build Pay Guardian for everyday use. We continue to incorporate audit and compliance perspectives with specialist input.

Discuss your workflow
HANAPANA TECH
Operations experience×Payment development experience

Connect everyday work to clear screens and records.

Kazumasa Komiyama
Regulatory Advisor

Kazumasa Komiyama

He brings audit and compliance perspectives to Pay Guardian's requirements, checklists and document templates.

Career highlights

  • Mitsubishi UFJ Morgan Stanley SecuritiesFormerly UFJ Tsubasa Securities; corporate sales and bond division
  • Aozora Bank Group / Rakuten GroupHelped launch new businesses
  • Rakuten Card Co., Ltd.Management roles in legal, compliance and risk management divisions

FREQUENTLY ASKED QUESTIONS

Questions before you start.

Do we need to arrange an internal auditor separately?

No. Pay Guardian's complete package includes an internal auditor. Daily operations, records and internal audit review are covered through one service.

Can we move our current ledgers and documents?

We will review your formats and content, then propose the scope and steps for migration.

Can it fit our roles and policies?

We configure roles, permissions and covered workflows with you. We can also discuss integrations.

How is pricing determined?

We discuss your workflows, transaction volume, users, existing data and integrations, then propose the scope and price.

Request materials

Start with
product information.

See what work your team can reduce and how documents and inspection readiness fit your current operations.

What the materials coverDaily tasks / Missing documents / Approvals / Internal audits / Inspection materials

Request materials

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